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STAR TAP NOC Notification PolicyOverviewIt is the policy of the STAR TAP Network Operations Center to provide the timeliest and most informative network availability notification texts to our users and customers. It is a mission critical function that requires quick action by the NOC staff. Time FrameIt is the goal of the STAR TAP NOC to send notification out regarding network outages within fifteen minutes of the outage or problem. This also stands true for final notification that the resource is available, after problem resolution.
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