IUPUI NOC Notification Policy
Overview
It is the policy of the Indiana University Network Operations Center
to provide the timeliest and most informative network availability notification
texts to our users and customers. It is a mission critical function
that requires quick action by the NOC staff.
Time Frame
It is the goal of the IU NOC to send notification out regarding network
outages within fifteen minutes of the outage or problem. This also stands
true for final notification that the resource is available, after problem
resolution.
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