Please contact the Support Center at 274-HELP or by accessing their
Web site at http://www.iupui.edu/~support/ regarding any questions you
may have. An analyst will assist you in troubleshooting or reporting
your problem. Please have the following information ready for the analyst
when you call so he/she can best address and answer your questions:
• Your Network ID
• Brand and model of your computer
• What operating system it is running
• Brand and speed of your modem
• Brand of software you are using
and
• Any error messages you may have received
