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Out-of-State and Overseas Plans for Retirees with IU Retiree Status

With the BlueCard program, Anthem members can access care outside their Plan area with no additional paperwork or out-of-pocket expenses.

The Five Simple Steps

Members can access benefits when living or traveling outside Anthem states by following these easy procedures:

  1. Find a provider: Use the BlueCard Doctor & Hospital Finder at www.bcbs.com, or call the BlueCard access number on the member ID card (800)810-BLUE.

  2. Call Anthem Member Services to verify coverage: call the number on the back of the ID card to obtain precertification for certain services.

  3. Visit a provider and present a Blue Cross and Blue Shield ID card: The Anthem ID card contains a three-letter alpha prefix specifically for each account's members (Indiana University's prefix is YRP). The provider verifies benefits and eligibility with a call to the national Blue Cross and Blue Shield Association's BlueCard office.

  4. The provider electronically files the claim with Anthem through the local Blue Cross and Blue Shield Plan.

  5. Anthem processes the claim. The provider is reimbursed and the member recieves an Anthem EOB.

 

Benefit plan information on these web pages is in a summary format and is not intended to replace actual plan documents. Indiana University reserves the right to amend or terminate all or any part of any benefit plan.

 

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