Security Awareness Education Training
Payment Card Industry Data Security Standards (PCI DSS) requires all employees involved with processing credit and debit card transactions to complete Security Awareness Education (SAE) training upon hire and at least annually. This PCI DSS requirement applies to all employees involved in processing, transmitting, or handling cardholder data, as well as anyone that manages people or systems that process cardholder data; including fiscal officers, managers, and IT technical experts that configure websites. This training is an online module and is the result of a partnership with Trustwave.
The SAE training is divided into six course options covering data security information. From the options below, please select one course that best fits your job category.
Course Code |
Course Description |
| IU Cashiers - employees who only work frontline cash register and/or credit card terminals; with no access to cardholder data through PC based workstations, mail, phones, or fax. NOTE: These employees never have access to a PC to perform the acceptance of credit cards. | |
| IU Admin/Dept. Employees - employees who handle cardholder data and/or perform the acceptance of credit cards by credit card terminals, PC based workstations, mail, phones, or fax. NOTE: the processing of credit card revenue by fax should be highly discouraged. | |
| IU Fiscal Officers/Dept. Mgrs. /Supervisors - any person who manages, supervises, or has fiscal responsibility for employees who handle or have access to cardholder data and/or perform the acceptance of credit cards. | |
| IU Call Center Employees - employees who solicit or obtain cardholder data primarily by phone. | |
| IU Call Center Manager - any person who manages employees who solicit or obtain cardholder data primarily by phone. | |
| IT Employees - employees who are the technical support for a department processing credit card revenue, as well as, webmasters, LAN coordinators, and/or any employee considered IT or engineering staff responsible for developing, implementing, or managing technical resources. |
*You must be registered before you will be able to take the tutorial*
If you have not registered, please click this link and fill out the web form. It may take up to 3 business days to register you into the system. Once you have been entered into the Trustwave system, you will then receive an email from SAE Trustwave. The email will contain your username and password, along with a link to the tutorial.
Once you have received your welcome email from SAE Trustwave, please return to this page and review the following instructions:
Your chosen SAE course contains various modules that address your role as it pertains to PCI data security in relation to your job responsibilities. You do not need to complete all modules in one sitting, however if you exit in the middle of a module you must start that module over again. You must complete the SAE training within two weeks of receiving the Trustwave welcome email. To keep track of your progress there is a "Grades" icon that will allow you to see which modules you have completed. After the completion of all modules you must complete a quiz over the materials which were reviewed. The courses are set up so that you cannot access the quiz until you have completed all the modules in the course. You must pass the quiz with an 80% score in order to obtain verification that you have completed the SAE and fulfilled the training requirement. Upon completion of all modules and passing the quiz, a certificate is made available for you to print.
Questions should be addressed to Revenue Processing Support.
