Developing and Supporting Classroom Technologies at IUB

Submitted by the Classroom Technologies Committee

June 9, 1997

Members of the Committee:

Adam Allerhand, Chemistry
Tom Coleman, Fine Arts
Elizabeth Boling, School of Education
Sue Ferencz, Office of Information Technologies
Jeffrey Hart, Political Science
Norma Holland, University Computing Services
Sonja Johnson, Bureau of Facilities Programming and Utilization
Kay Dahlgren, Registrar's Office
Jacob Levanon, University Computing Services
Deborah Olsen, Office of Academic Affairs
Reza Pishgahi, Physical Plant Electronics
W. Ray Smith, Instructional Support Services
Beverly Teach, Instructional Support Services
Gary Wittlich, Office of Information Technologies, Chair
Please send email comments to wittlich@indiana.edu



Table of Contents
Executive Summary
Introduction and Statement of Purpose			 
I. The Case for Supporting Classroom Technologies	 
II. The Costs of Maintaining Existing Technology 
	Classrooms							 
	A. Types of Existing Classrooms				 
	B. Costs of Existing Installed Technology Inventory	 
	C. Cost for Maintenance and Required Replacement 
		of Existing Classroom Technologies		 
	D. Current Problems in Budgeting and Funding 
		for Classroom Technologies			 
III. A Plan to Bring General Purpose Classrooms up to 
	Acceptable Standards for Technology Use		 
	A. Goals							 
	B. Costs of Implementing the Plan				 
	C. Priorities							 
CONCLUSION	

Executive Summary

To ensure that increasing demands for classroom technologies can be met, Indiana University needs both to provide stable funding for the costs associated with developing and maintaining these technologies, as well as to create a comprehensive plan to address future technology needs in the classroom.

In attempting to meet these demands, Indiana University finds itself in the company of other Research I institutions that are investing, in order to compete for faculty and students, in "technology," which includes classroom and network upgrades, computers and servers, projection and display equipment, and personnel costs. Currently, technology classrooms are divided into four types by technology capabilities. After calculating the annual costs associated with each room type, and comparing the actual costs of maintaining these facilities for FY96 ($393,949) with projected costs for FY97 ($767,942), the need for increased funding becomes evident.

A lack of dedicated funding, however, is but one problem. Another, and equally important problem, is that no single funding source controls the budget for classroom technology, which creates difficulty in finding funds tomaintain classrooms, let alone develop new facilities. In addition tofinding a dependable funding source, the university needs to assess future technology needs. The recommended plan includes a ten-year goal to upgrade and increase facilities across campus, and it provides cost breakdowns for each stage of implementation--costs range from an estimated $767,942 in FY'97 to $1,111,877 by FY '06-07. Although the university can and should undertake specific initiatives to meet immediate demands placed on existing technology--and those demands are pressing--the university must address the long term issues of maintenance and planning in order to sustain our existing investment in technology and to meet student and faculty expectations in the future.



Introduction and Statement of Purpose

Indiana University Bloomington faculty in growing numbers are using technology in the classroom; student expectations, technology developments, and greater familiarity of faculty with technology inevitably will increase use.

While departments and schools on the campus have been able to identify funds to install technology in nearly one-fifth of classrooms, problems of maintenance, upgrade, and training for use of technology have not been adequately addressed. A variety of support units have reallocated funds to try to meet these needs, but have reached the limits of what they can provide at existing funding levels. The desire to install more technology in classrooms persists; and it is clear that the classroom future must provide for the use of technology in every classroom.

This document focuses on general purpose, registrar-controlled classrooms only. It does not take into account any new classrooms that may be built as part of new construction projects. However, the issues addressed extend to new classrooms as well as departmental classrooms or instructional facilities in the residence halls or any other site where technology is needed to support learning.

In the following pages, we (1) describe the need to support classroom technologies, (2) lay out the costs associated with the support of existing classroom technologies, (3) discuss current problems in budgeting for technology, (4) present a plan for bringing all campus classrooms up to recommended levels of technology readiness, and (5) present recommendations on some things that can be done in the near term to preserve IUB's competitive position for students and faculty in terms of teaching and learning technologies needs.

NB: All costs used in this document reflect current prices and are based on existing technology. No inflation factor has been added.




I. The Case for Supporting Classroom Technologies


The case for use of technology in the classroom need not be restated at length. In the introduction to the September 30,1994, report from the Classroom Instructional Technology Advisory Committee (CITAC), the importance of technology in teaching and learning is well documented. The growth in use of instructional technologies on the Bloomington campus is evidence that fewer and fewer faculty must be convinced of its potential.

In its use of technologies for teaching and learning, Indiana University Bloomington is part of a national trend.

Casey Green's 1995 national survey of desktop computing in higher education based on data collected from more than 600 colleges and universities compares trends in classroom technology in 1994 and 1995. In all cases the growth is pronounced: >50% increase in E-mail, and significant percentage increases in the creation of computer classrooms, use of simulations and computer exercises, presentation, courseware, multimedia, and CD-ROM based materials.

Our peer institutions are investing heavily in technology to support both traditional classrooms and online distributed learning.

The case for classrooms can be stated in brief: there is a demand pull from students that has its roots in (1) expectations about the style of information presentation that students bring with them from K-12 education, home use, and other forms of education, among them computer ôinfotainment,ö and (2) expectations about demand for computer skills in the workplace.

And there is a supply push from faculty and instructors that has its roots in (1) increased use of computers and networks in research; (2) increased desire to use computer-generated graphics and slides as classrooms presentations; and (3) special needs of certain faculty and subject matters which require wider availability of technology for their students.

The case that has not been so clearly made is the case for support of classroom technologies that are in place. In the sections that follow, this report will lay out the dimensions of the support problem in hopes of achieving stable funding for existing and future classroom technologies. It also will propose a ten-year plan for bringing all campus classrooms to a state of technology readiness.


II. The Costs of Maintaining Existing Technology Classrooms


A. Types of Existing Classrooms

The charge of the campus Classroom Committee (co-chaired in 96-97 by Sonja Johnson and Gary Kent) includes making recommendations for proposed renovations of classrooms. While many classroom renovations are undertaken for purely facility reasons (need for new seats, repainting, etc.), it is also true that virtually all technology installations require significant additional renovation to the room. In addition, even if a renovation is undertaken only to correct facility problems, the certain need to install technology in the future influences renovation planning.

For these reasons, the Classroom Committee has undertaken an analysis of the 263 existing registrar-controlled classrooms that takes into account both facility and technology needs. The first step has been to define four classroom types, differentiated by their technology capabilities. Definitions of the types and the number of rooms that fall into each type follow.

TYPE I (Basic) #rms=106: General purpose classrooms that have no technology permanently installed but have an environment conducive to the use of mobile technology
TYPE II (Basic Plus) #rms=110: General purpose classrooms of small to medium size that have basic video playback installed and have an environment conducive to the use of mobile technology
TYPE III (Mid-range Technology Classroom [MTC]) #rms=27: General purpose classrooms with installed video/data projector(s), vcr, external computer/video/audio inputs, keypad system controller
TYPE IV (Advanced Technology Auditorium [ATA]) #rms=20: General purpose classrooms with installed video/data projector(s), analog and digital storage devices auxiliary computer/video/audio inputs, touch screen system controller

B. Cost of Existing Installed Technology Inventory

A second step in this planning process has been to arrive at a typical expenditure for technology for each of the types. Table 1 below displays the typical value of technology by type of room.

Table 1: Cost of Existing Installed Technology

Type I Type II Type III Type IV TOTAL
No. of Rooms 106 110 27 20
Cost of equipment and components $375 $1,325 $27,020 $80,120
TOTAL $39,750 $145,750 $729,540 $1,602,400 $2,517,440


C. Cost for Maintenance and Required Replacement of Existing Classroom Technologies

Step three in the planning process has been to calculate the annual cost of maintaining and replacing as required the existing equipment in technology classrooms. Table 2 below lists the annual charges per room by type, and Table 3 below lists actual costs for FY96 and costs that should be budgeted for FY97. All costs are for Registrar-controlled classrooms only and have been calculated based on information provided by Instructional Support Services, Physical Plant, and Bloomington Campus Telecommunications Services.

Table 2: Annual Costs per Room Type

Category Type I Type II Type III Type IV
Data jack annual line charge $75 $75 $75 $75
Telephone annual line charge $321 $321
Technology & computer maintenance $20 $65 $2,500 $8,000
Technology & computer life cycle funding $54 $265 $3,475 $16,350
ISS wages for support/training/etc. $175 $175 $775 $1,690
Total costs per room $324 $580 $7,146 $26,436

Table 3: Ongoing Cost of Classroom Technologies Support FY97

FY96 FY97 Current Proposed
Category Operating Budget Cost Source Source
Annual data jack line charges* $621 $18,450 Various Depts. BCTS
Annual telephone line charges* $5,778 $8,667 Various Depts. BCTS
Technology & computer maintenance $130,000 $227,500** Physical Plant Physical Plant
Technology & computer life cycle funding $200,000 $420,825*** R&R Campus
ISS wages for support/training/etc. $57,550 $92,500 ISS ISS
TOTAL $393,949 $767,942

*Excluding School of Education, which has its own digital telephone system
**Computed amount approximates 10% of the cost of equipment shown in Table 1
***Computation based on 4-yr replacement for non-computer equipment and 3-yr replacement cycle for computers

As the tables make clear, to maintain existing technology in classrooms at an acceptable level of quality, approximately $767,942 is needed. Yet, as shown in Column 1 of Table 3, only $393,949 was available for this purpose in 1996.

In addition to the costs shown in Tables 2 and 3, a one time investment of $30,000 is required to replace obsolete computers in existing classrooms.

D. Current Problems in Budgeting and Funding for Classroom Technologies

The lack of funds for maintenance of classroom technology is complicated by the fact that there is no single budget source from which classroom technologies can be supported nor any single office that has budgetary control or authority. Rather, this support is diffuse:
The lack of funds to maintain existing technology has become so extreme that the Classroom Committee, when asked to review combined renovation and technology installations, has had to make negative recommendations unless a department can commit to future annual maintenance and upgrade requirements of the project.

Support for use of technology in the classrooms is funded from yet another source. Instructional Support Services staff is providing the training, documentation, periodic room checks, and rapid response to problems with technology in core campus classrooms. However, this support has been provided in the absence of a specific budget for such support and by reallocation of resources. Given the growth in classrooms technology use, support needs also will increase and dependable funding will have to be provided for that purpose as well.


III. A Plan to Bring General Purpose Classrooms up to Acceptable Standards for Technology Use

Having established four types of classrooms based upon technology capability, the Classroom Committee joined forces with the Classroom Technologies Committee to develop goals for numbers of classrooms that should exist in each type and how these rooms should be distributed across the campus. The Classroom Committee also has developed Model Descriptions of Requirements for renovated rooms of each type. These are available in hard copy from the Bureau of Facilities Programming and Utilization (855-7361).

A. Goals Table 4 below displays the number of rooms in each category at present and after goals have been met.

Table 4: Number of rooms in each category at present and after goals have been met

Table 4. Registrar-Controlled Classrooms
Type I Type II Type III Type IV
Capacity Current Goal Current Goal Current Goal Current Goal Total Rooms
0-40 43 26 86 96 3 10 0 0 132
41-79 46 27 23 32 12 22 4 4 85
80-149 13 0 1 0 7 18 6 9 27
150- 4 0 0 0 5 7 10 12 19
Total Rooms 106 53 110 128 27 57 20 25 263

B. Costs of Implementing the Plan

At this stage of planning, the Classroom Committee and Classroom Technologies Committee are first focused on achieving adequate funding for maintenance, upgrade, and training in the use of existing installed equipment and for routine maintenance for classroom facilities (repair or replacement of chairs, screens, shades, chalkboards, and the like). A second tier goal, mentioned earlier, is to bring all rooms up to the Type I category within a ten-year period.

Table 5 displays estimated costs of renovation and technology per room.

Table 5: Estimated costs of renovation and technology per room

Room Estimated Cost Estimated Cost No. of
Capacity Type of Renovation of Technology Rooms
0-40 I $30,000 53
41-79 I $49,500 30
0-40 III $43,750 $27,020 7
41-79 III $73,500 $27,020 10
80-149 III $135,000 $27,020 11
150- III $231,000 $27,020 2
80-149 IV $150,000 $80,120 3
150- IV $246,000 $80,120 2


Implementation will require major renovation of many rooms, significant purchases of new equipment, and dedication of additional staff to training and support in use of equipment and to research and development in new technologies. Table 6 presents the proposed ten year plan, showing total expenditures per year for full implementation.

Table 6: Proposed Ten Year Plan

Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 Year 10
# Cost # Cost # Cost # Cost # Cost # Cost # Cost # Cost # Cost #
Renovation
To Type I
0-40 seats 6 $180,000 6 $180,000 6 $180,000 5 $150,000 5 $150,000 5 $150,000 5 $150,000 5 $150,000 5 $150,000 5 $150,000
41-79 seats 3 $99,000 3 $99,000 3 $99,000 3 $99,000 3 $99,000 3 $99,000 3 $99,000 3 $99,000 3 $99,000 3 $99,000
Subtotal Type I 9 $279,000 9 $279,000 9 $279,000 8 $249,000 8 $249,000 8 $249,000 8 $249,000 8 $249,000 8 $249,000 8 $249,000
Type III
0-40 seats 1 $43,750 1 $43,750 1 $43,750 1 $43,750 1 $43,750 1 $43,750 1 $43,750
41-79 seats 1 $73,500 1 $73,500 1 $73,500 1 $73,500 1 $73,500 1 $73,500
80-149 seats 1 $135,000 1 $135,000 1 $135,000 2 $270,000 1 $135,000 1 $135,000 1 $135,000 1 $135,000
150 seats 1 $231,000 1 $231,000 1 $231,000 1 $231,000
Type IV
80-149 seats 1 $150,000 1 $150,000
150 seats 1 $246,000 1 $246,000
Subtotal Type III & IV 3 $550,500 3 $516,000 3 $469,500 3 $409,750 4 $483,250 4 $387,250 3 $252,250 3 $252,250 2 $178,750 2 $178,750
Subtotal Renovation 12 $829,500 12 $795,000 12 $748,500 11 $658,750 12 $732,250 12 $636,250 11 $501,250 11 $501,250 10 $427,750 10 $427,750
0-40 seats 1 $27,020 1 $27,020 1 $27,020 1 $27,020 2 $54,040 1 $27,020
41-79 seats 2 $54,040 1 $27,020 1 $27,020 2 $54,040 1 $27,020 1 $27,020 1 $27,020 1 $27,020
80-149 seats 1 $27,020 1 $27,020 1 $27,020 1 $27,020 1 $27,020 1 $27,020 1 $27,020 2 $54,040 2 $54,040
150 seats 1 $27,020 1 $27,020
80-149 seats 1 $80,120 1 $80,120 1 $80,120
150- seats 1 $80,120 1 $80,120
Subtotal Technology 4 $161,180 3 $134,160 3 $134,160 4 $214,280 4 $108,080 3 $81,060 3 $81,060 3 $81,060 5 $135,100 3 $81,060
TOTAL 16 $990,680 15 $929,160 15 $882,660 15 $873,030 16 $840,330 15 $717,310 14 $582,310 14 $582,310 15 $562,850 13 $508,810

NOTE: All costs for equipment, materials, labor, etc., are based on 1997 prices.

C. Priorities

Priorities for selecting individual rooms to be renovated and equipped to fulfill Table 6 goals are set out below.

Finally, Table 7 is included to demonstrate the impact that full implementation of the classroom types will have on total operating expenditures. Costs are shown at mid-point and completion. Note that the costs projected are conservative and include more Type III (MTC) rooms than Type IV (ATA). If need warrants, Type III rooms can be upgraded to Type IV, in which case costs will be higher.

Table 7: Projected Annual Costs for the Proposed 10-Year Plan at Mid-Point and Completion

Category 1997-98 2001-02 2006-07
Annual data jack line charges $18,450 $18,450 $18,450
Annual telephone charges $8,667 $14,445 $19,902
Technology & computer maintenance $227,500 $300,000 $342,500
Technology & computer life cycle funding $420,825 $547,750 $606,825
ISS wages for support/training/etc. $92,500 $111,025 $124,200
TOTAL $767,942 $991,670 1,111,877



CONCLUSION

"We are in an era where technology budgets should be expected to grow steadily over a relatively long period of time," according to John Oberlin, Interim Director for the Office of Information Technology at the University of North Carolina at Chapel Hill. [Oberlin, John. The Financial Mythology of Information Technology: Developing a New Game Plan, CAUSE/EFFECT, (Summer, 1996):10-17.]

If we are to meet the growing expectations of faculty and students for technology to support teaching and learning at IUB, we must put funding for classroom technologies on a sound, dependable, and ongoing basis indexed to the number of technology classrooms in use with appropriate budgeting to make existing classrooms suitable for technology use in accord with demand.