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Lost or Stolen P-Cards
   
Activity: Lost or Stolen P-Cards
   
Financial Policy: N/A
   
Related Policies: IU Institutional Purchasing Policies
  http://www.indiana.edu/~purchase/policies/policies.shtml
   
  Other Relevant Policies
  http://www.indiana.edu/~vppp/policies/index.shtml
   
Additional Forms: N/A
   
Things to Know: Steps to follow when reporting a lost or stolen P-Card:
   
 
  • Immediately contact American Express Card Service, available 24 hours a day: at 800.274.7378 (if traveling internationally, call collect 801.464.3232).
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  • Contact the Campus P-Card manager so your PCard account profile can be re-established, and a new replacement plastic can be ordered.
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  • Notify Risk Management at 812-855-9758 and your campus Police Department.
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  • A replacement card will be reissued upon report of the lost or stolen card to American Express. (NO PAPERWORK REQUIRED). This may take 7-10 business days and will be delivered to the billing address on file.
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  • Upon receipt of the "replacement" P-Card, be sure to activate the new account before initiating use.
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  • The cardholder should continue to monitor account until all transactions have been reconciled.
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  • If a lost/stolen P-Card is later found, destroy the card immediately. The card is not functional after being flagged stolen or a new replacement card has been issued.
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      It is the responsibility of the cardholder or the department head to report a lost or stolen PCard immediately to American Express Lost/Stolen Card Service.
       
      See IU Purchasing Newsletters: http://www.indiana.edu/~purchase/newsletter/newsletter.shtml